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My Services

Navigating change and transformation is never a straight line and too often resources are dedicated to the ‘traditional’ parts of the process.

This is usually at the cost of attention to the people elements. If you recognise this challenge, these services are for you.

Whether you're looking for someone to shape your path from the outset or join you on an existing journey, my services are designed to blend with and support your existing teams.

These services will help deliver outcomes that benefit you, your business and the people in it.

Cultural Clarity

  • The engine of your business

    Culture is not a set of words on a company values poster; it's the sum of the behaviours and beliefs of every person in your organisation.  It truly defines your business and is the single most important factor in the success of any transformation initiative.

    I don't make false promises about 'changing culture' overnight. Instead, I help you get to the heart of what’s happening right now. Starting with a cultural diagnostic to understand your current reality, including the unspoken dynamics, motivations, and fears that exist within your organisation.

    From there, I'll partner with you to define your target culture - the environment where your people can truly thrive and drive your business forward. My goal is to equip you with the insights and plan needed to make meaningful progress, ensuring your teams become its driving force. This clarity gives you the confidence and the insight that underpins your People strategy.

  • "This work was crucial in a period of significant change at Skipton and the insight Sonia brought to the Executive team was both insightful and practical."

    Stuart Haire -  CEO, Skipton Group

Purposeful Development

  • Helping leaders create the right conditions for teams to thrive

    Leaders are often expected to navigate complex transformations without the practical tools to handle the human side of change - the emotions, the uncertainty, and the resistance. My objective is to help you lead with both pragmatism and deep empathy, creating the conditions for your teams to flourish.

    I partner with senior leaders to build the kind of leadership that is not only strategic but also deeply human. We’ll focus on the essential skills you need to navigate uncertainty and ambiguity, have courageous conversations, build psychological safety, and guide your team through transition with authenticity and impact.

    This work is about helping you and your teams to become more confident and effective leaders, ready to turn a potentially turbulent time into a period of growth for everyone. I'll also provide you with the practical frameworks and guides you need to keep the momentum going long after our work is done.

  • "Sonia is an exceptional change agent - because of her ability to build trust and credibility with people at all levels."

    Inji Duducu -  HR Director

Strategic Direction & planning

  • From Vision to Reality

    Many CPOs and People leaders face a frustrating challenge: how to ensure their people strategy isn't just a separate plan, but a core driver of business success. It can be difficult to demonstrate the tangible link between your people plans and the financial and operational outcomes the business is striving for.

    I work as your partner to close that gap.

    I help People leaders design and implement a human-centered strategy that is inextricably linked to your business goals. We'll build a clear, data-driven roadmap that aligns your people plans with your commercial objectives, equipping you with the strategic clarity needed to prove the critical role your function plays in achieving company-wide success.

  • "Sonia enables you to truly unlock your organizational potential, translating complex human dynamics into effective change that delivers powerful, measurable commercial outcomes."

    Justine Shaw -  NED & Executive Coach, Former Chief People Officer

Focused Interventions

  • Targeted solutions for progress

    Through focused, high-impact interventions I can help you unlock momentum and get a project started or back on track. I can act as an extra pair of expert hands, bringing three decades of expertise to a specific problem.

    I work with you to pinpoint the exact issue and design a targeted solution that delivers tangible results. Examples include:

    ·       Skipton Building Society – behaviour framework, talent framework, strategic workforce planning, Agile planning practises, performance management framework, regulatory training, restructure

    ·       Morrisons – digital learning, hi-potential programme, apprenticeships, health and safety compliance

    ·       Benenden – pay structure and job families, restructure, learning map

    ·       CPP – restructure, global engagement and planning, appreciative inquiry into beliefs, capability roadmapping

  • "Sonia led key input on people elements of Corporate Plan, liaising across the people leadership team, and shoulder to shoulder with the strategy planning team."

    Steph Hattersley – Chief of Corporate Affairs, Connells Group

Get in touch.

Grappling with a change challenge, or just want to catch up to share ideas. Drop me a message and I’ll come back to you.